Setting Up My Online Business
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| Q: |
How much does it cost to join iBuilder? |
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We offer the best value to our customers. You can start a professionally designed web site at a rate of just $9.99 per month! To suit the different needs of all our customers, we offer many packages with varying prices to choose from. There is a one-time license fee of $99 ($150 off our regular price) charged at the end of the 30-day money-back guarantee. |
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| Q: |
Am I locked into a long-term contract by signing up with iBuilder? |
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No. You can cancel your service at any time with a click of a button. We even offer a 30-days unconditional money-back guarantee so you can try out iBuilder risk-free. |
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| Q: |
I already have a Web Site, but the company I currently use does not offer as good of a package as iBuilder. Can I use my existing Web Site's content design and cut & paste it into my new Site? |
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Very easily! The iBuilder's templates & design tools make it easy to design your Web Site to look exactly the way you like. You can create all your content from scratch or cut and paste it from other Web Sites or any file within your computer! |
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| Q: |
Is the Web Site design software supplied to me on a CD-ROM or is it Web-based? |
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The Web Site design software is all Web Based. This means you actually access your Web Site design tools over the Internet. This allows us to easily upgrade your software each time a new update is released. You'll receive these ongoing upgrades FREE of charge to make sure you stay on the cutting edge of technology! |
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| Q: |
I don't have any programming experience. Can I still use iBuilder? |
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Of course! We designed iBuilder with all kinds of users in mind. You will be pleased with how simple building your own e-commerce business actually is. |
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| Q: |
I already have a business logo and images. Can I add those to my iBuilder web site? |
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Absolutely. We make it easy to upload graphics to your iBuilder image folder to be applied anywhere on your web site. You can also select from our complete library of graphics to add detail to your site. |
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| Q: |
Can I use my own domain name? |
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Absolutely. We will help you register your own domain name or transfer an existing domain name to our servers, using the marketing tools section of your design center. |
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| Q: |
Can I host my iBuilder web site elsewhere? |
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High performance hosting is included with any iBuilder package you choose. You can add up to 10 email accounts and there is ample space for your informational pages and product catalog. Our hosting service is also built to support a high level of customer activity and sales transactions. |
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Selling Products Online
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| Q: |
Can I sell both my own products and products from the iBuilder's Virtual Warehouse on my Web Site? |
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Yes. You can sell any combination you choose! |
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| Q: |
How will my customers purchase products online? |
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We recommend that you set up a merchant account using StoreBuilder to accept online credit card transactions. You can also set up mail payment for your customers, if you prefer. |
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| Q: |
Is it safe to buy and sell online? |
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All sites include SSL (Secure Sockets Layer) encryption technology to make online shopping safe. Once you have set up a merchant account, SSL encryption technology is used to make every transaction safe and secure. Your customers can use their credit cards without fear of their information being in the wrong hands. |
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Running My Online Business
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| Q: |
Once I have created my iBuilder web site, how can I make changes to it? |
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You will have 24/7 access to a web site administration page where you can do things like change text, add new images and update your product catalog whenever and wherever you want! |
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| Q: |
Do I need special software or hardware to run my Internet business? |
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You can design & manage your Web Site from any personal computer with no special software! Mac users, however, will require Virtual PC. Internet Explorer 5.0 (or newer) is the required browser needed to access your iBuilder administration area to create and manage your new Internet business. We allow you to easily download it for FREE with the click of your mouse if it is not already installed on your computer. |
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| Q: |
With so many web sites out there, how can I attract business? |
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We have developed a tool called TrafficBuilder to help you market your web site and bring in new customers. With TrafficBuilder you can get the word out by running your own email marketing campaign, joining a shopping network, and submitting your web site to the Internet's best search engines and directories. |
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